United States Life Insurance
(United States, Puerto Rico & Guam)
Mailing Address
(Please include your 10-digit policy number on all correspondence)
Primerica Life Insurance Company
1 Primerica Parkway
Duluth, GA 30099
National Benefit Life
1 Primerica Parkway
Duluth, GA 30099
United States Investments and Mutual Funds
American Century, Franklin Templeton Investments, Invesco, Legg Mason Funds, Pioneer Investments mutual fund and Investments through PFS Investments Inc.
Customer Service Center
1-800-544-5445
All other Mutual Funds
Questions about new or existing account information:
Please contact the appropriate mutual fund company's customer service center for assistance. The contact information can be found in your mutual fund prospectus.
If the fund company is unable to assist you, please contact your PFS Investments Registered Representative for assistance.
United States Annuity Products
If annuity companies are unable to assist you, please contact your PFS Investments Registered Representative for assistance.
United States Managed Accounts
Managed Investments Consulting Team (for questions about positioning, pricing, proposals, compare tool, manager information or general information):
RVPs, call (800) 737‐5596, option 5, then option 1;
Future RVPs, call (770) 381‐5885, option, 5 then option 1.
Email: MIConsultingDesk@primerica.com
Concierge Desk (for account opening, account review, service requests or other operational questions):
RVPs, call (800) 737‐5596, option 2, 1, 2, 1
United States Recruiting Inquiries
Questions or inquiries related to recruiting contacts by a Primerica representative Email Us.
United States Independent Business Application Inquiries
New members of the Primerica sales force, who have inquiries concerning Independent Business Application (IBA) fees, please refer to the Basic Agreement pages in your IBA. For additional IBA fee inquiries send email to:
Canada Life Insurance
Mailing Address
(Please include your 10-digit policy number on all correspondence)
Primerica Life Insurance Company of Canada
P.O. Box 174
Streetsville, ON L5M 2B8
Canada Investments and Mutual Funds
American Century, Legg Mason Funds, Invesco and Pioneer mutual fund investments through PFS Investments Inc.
Customer Service Center
1‐800‐544‐5445
All other Mutual Funds
Questions about new or existing account information:
Please contact the appropriate mutual fund company's customer service center for assistance. The contact information can be found in your mutual fund prospectus.
If the fund company is unable to assist you, please contact your PFSL Representative for assistance.
Canada Segregated Funds
Segregated Funds, Primerica Common Sense Funds purchased through Primerica Life Insurance Company of Canada (PLICC)
Common Sense Funds Client Services
1-800-463-9997 (English)
1-800-463-7774 (French)
General Account Information
Access 24 hours a day, 7 days a week, through our automated telephone system or online at AGF.com
Canada Recruiting Inquiries
Canada Independent Business Application Inquiries
New members of the Primerica sales force, who have inquiries concerning Independent Business Application (IBA) fees, please refer to the Basic Agreement pages in your IBA.
Additional IBA fee inquiries, send email to Canada inquiries: canada_agencysupport@primerica.com
Inquiries regarding Primerica Online fees, send email to: pol_billing@primerica.com
Canada Loans
Assistance regarding loans
B2B Bank SMART Loan
Customer Service Unit: 1-877-702-7627
- If interested in a referral for a SMART Loan, contact your Primerica representative.
- If you have any questions regarding your existing SMART Loan, contact B2B Bank.
Written inquiries regarding loans
B2B Bank
199 Bay Street, Suite 600
P.O. BOX 279 STN Commerce Court
Toronto, Ontario M5L 0A2